TOUCHCREA

Solution

Optimizewaitingtimesandimprovethecustomerexperience

Queue management on TOUCHCREA kiosks and displays: digital tickets, call screens, estimated wait times, and analytics for banks, public services, and receptions.
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The solution in detail

Queue management

A real kiosk app for banks and public desks: simple ticket take, service choice and clear confirmation — deployed on TOUCHCREA kiosks.

A clear invitation to take a ticket
01

Kiosk welcome

A clear invitation to take a ticket

A clean welcome screen: visitors instantly understand they need a number — no jargon, no visual clutter.

  • Single message readable from a distance
  • Self-service instructional illustration
  • Main menu in one tap
Pick the right counter without a physical line
02

Services

Pick the right counter without a physical line

Configurable service list: customer desk, account opening, credit or priority queue — each tap routes to the right line.

  • Services configured per branch
  • Priority queue highlighted
  • Large, accessible touch targets
Number, position and wait at a glance
03

Ticket

Number, position and wait at a glance

The ticket confirms the number, queue position and estimated wait. Optional print to follow the call in the waiting room.

  • Large ticket number
  • Position and estimated wait
  • One-tap ticket print

Whoit'sfor

RetailIndustryHR & Reception

Keybenefits

Controlled waiting

Digital tickets and estimated wait time display.

Customer satisfaction

Reduce frustration linked to waiting.

Analytics

Analyze peak times and optimize your resources.

Kiosks

Compatiblekiosks

This app is delivered with the TOUCHCREA hardware that fits your use case.

Interactive kiosks

Rental or sale of touch kiosks for hotels, companies, retail, reception and events with installation, configuration and support across Tunisia.

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43" interactive totem

Large-screen format to capture attention and guide visitors with clarity.

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Withkioskrentalorsale

With kiosk rental

  • ✓App included with kiosk rental
  • ✓Setup, branding and training
  • ✓Fast deployment on your hardware
  • ✓Dedicated TOUCHCREA support

With kiosk sale

  • ✓App included with kiosk sale
  • ✓Updates and ongoing support
  • ✓Scalable multi-site
  • ✓Reporting & analytics

FAQ

Frequentlyaskedquestions

Visitors take a ticket at the kiosk, follow progress on call displays, and are notified when their turn comes. Teams see queues and wait times in real time.

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