TOUCHCREA

Solution

QueuemanagementinTunisia:digitalticketsandcallscreens

Ticket kiosks, call screens and statistics for banks, clinics, administrations and reception. App included with TOUCHCREA hardware.
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The solution in detail

Queue management

A real kiosk app for banks and public desks: simple ticket take, service choice and clear confirmation deployed on TOUCHCREA kiosks.

A clear invitation to take a ticket
01

Kiosk welcome

A clear invitation to take a ticket

A clean welcome screen: visitors instantly understand they need a number no jargon, no visual clutter.

  • Single message readable from a distance
  • Self-service instructional illustration
  • Main menu in one tap
Pick the right counter without a physical line
02

Services

Pick the right counter without a physical line

Configurable service list: customer desk, account opening, credit or priority queue each tap routes to the right line.

  • Services configured per branch
  • Priority queue highlighted
  • Large, accessible touch targets
Number, position and wait at a glance
03

Ticket

Number, position and wait at a glance

The ticket confirms the number, queue position and estimated wait. Optional print to follow the call in the waiting room.

  • Large ticket number
  • Position and estimated wait
  • One-tap ticket print

Whoit'sfor

Retail & DistributionIndustry & EnterpriseHealthcare & ClinicsBanks & InsurancePublic Sector

Keybenefits

Controlled waiting

Digital tickets and estimated wait display.

Better satisfaction

Reduce frustration linked to waiting.

Statistics

Analyze peaks and optimize staffing.

Kiosks

Compatiblekiosks

This app is delivered with the TOUCHCREA hardware that fits your use case.

21.5" touch kiosk

IPS Full HD display, integrated Windows 11 mini PC, continuous 24/7 operation. App developed for your services lobbies, hotels, retail and events.

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43" totem

Large portrait 43" (or 55" non-touch), in your brand colour, content managed remotely. Touch for catalogue and self-service; non-touch for promotions and wayfinding.

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Withkioskrentalorsale

With kiosk rental

  • ✓App included with kiosk rental
  • ✓Setup, branding and training
  • ✓Fast deployment on your hardware
  • ✓Dedicated TOUCHCREA support

With kiosk sale

  • ✓App included with kiosk sale
  • ✓Updates and ongoing support
  • ✓Scalable multi-site
  • ✓Reporting & analytics

How digital queueing improves reception

Digital queue management in Tunisia replaces paper tickets and lobby confusion: visitors take a ticket on the kiosk, follow calls on screens, and teams see load in real time. Banks, administrations, clinics and corporate receptions gain clarity.

TOUCHCREA provides the app with kiosks and screens, installation within 48h and after-sales support. Rental for temporary sites; sale for permanent multi-counter deployments.

Included scope and go-live

Included: service / counter setup, call screens, training, basic statistics (TODO: list exact KPIs delivered). Order via quote page or +216 27 774 574 / WhatsApp with number of queues and city.

FAQ

Frequentlyaskedquestions

Price depends on kiosk count, call screens, configured services and rental vs sale. Custom TOUCHCREA quote after scoping.

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