The challenge
Perceived wait time was too long, order errors increased during rush hours and average basket was limited by lack of visual upsell. Teams had no time to suggest menus, drinks or desserts at every table.
A restaurant chain in Tunisia faced long lunch queues with floor staff focused on order-taking rather than guest experience. TOUCHCREA deployed touch order kiosks so guests could build meals, customize orders and pay at the kiosk or counter.
The TOUCHCREA solution
21″ and 32″ kiosks with interactive menu, product visuals, upsell suggestions and kitchen workflow integration. Simple multilingual UI, easy-clean surfaces for food service. Menu setup, staff training and launch-day support.
Results
+22% average basket at the pilot restaurant through automated suggestions, faster order capture and better table turnover at peak hours. Positive guest feedback on the visual menu clarity.
Project gallery
